The Solar Step
10KW SUNSYNK Single Phase LV Hybrid Inverter + WIFI
10KW SUNSYNK Single Phase LV Hybrid Inverter + WIFI
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10KW SUNSYNK Single Phase LV Hybrid Inverter + WIFI
DATA SHEET
Description:
The Sunsynk 10kW Hybrid Inverter is engineered for seamless solar integration across residential, commercial, and industrial installations. Designed for both on-grid and off-grid use, it features triple MPPT channels, high current support, and smart BMS adaptability – delivering reliable, high-efficiency performance under varying energy demands.
Battery Input Capabilities
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Supports lead-acid and lithium-ion batteries
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Operating voltage range: 40V – 60V
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High-capacity charging and discharging: 220A
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Integrated external temperature sensor
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Intelligent 3-stage charging with equalization
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Automatic BMS communication for lithium-ion packs
PV Input Specifications
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Maximum DC input power: 13,000W
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Rated PV input voltage: 370V (range 125V – 500V)
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MPPT voltage window: 150V – 425V
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Full load voltage range: 200V – 425V
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Triple MPPT design (3 MPPTs with 2 strings each)
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PV input current: 26A + 26A + 26A
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Max short-circuit current: 44A + 44A + 44A
AC Output and Grid Integration
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Rated output: 10,000W | Max: 11,000W
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Peak off-grid power: Up to 2× rated power for 10 seconds
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Output current: 50A max
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Voltage/frequency: 50/60Hz | L/N/PE 220/230Vac
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Grid support for Split Phase, 2/3 Phase, and Single Phase systems
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Fast bypass transfer with max passthrough of 70A
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Power factor: 1.0 | Adjustable from 0.8 leading to 0.8 lagging
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Total harmonic distortion (THDi): <3%
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DC injection: <0.5% In
Efficiency Ratings
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Inverter efficiency: 97.6%
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European weighted efficiency: 97.0%
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MPPT tracking efficiency: 99.9%
Protection & Compliance
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Built-in protections:
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Anti-islanding
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Reverse polarity (PV)
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Insulation resistor fault
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Output overload and surge protection
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Short circuit protection
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Residual current monitoring
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Certified to:
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IEC/EN 61000-6-1/2/3/4, IEC/EN 62109-1/2
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VDE4105, AS4777.2, CEI 0-21, EN50549-1, G98/G99, UNE217002
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General Information
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Smart cooling system with low noise operation (<30dB)
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BMS communication via RS485 and CAN
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Operating temperature: -40°C to 60°C (derating >45°C)
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Dimensions: 420mm W × 670mm H × 233mm D (excluding brackets)
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Weight: 32kg
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Wall-mountable with IP65-rated protection
Warranty
10-year repair warranty.
Important:Â
Installation must be carried out by a registered wireman or Master Electrician certified by the Department of Labour. A valid Certificate of Compliance (COC) specific to the installation must be issued and all work must comply with SANS 10142. Claims submitted without proper documentation (COC, installation photos, certified installer) may be declined.
Let customers speak for us
from 150 reviewsStill waiting for the power to trip. I know its a weird ask, but would like to test the system and see what it has to offer.
Still figuring out how the battery usage is managed, but as for the rest it operates seamless.
Got the app operational with a little help from my friend and gives useful information. Enjoying the Deye 12kW journey.
Still need to neaten-up the wiring though.
I thank you.
Overall, this inverter has exceeded my expectations. Highly recommended to anyone
100% delivery on time
Since we put them in the power has not tripped. So will wait and see. The service from Solar Step has been great though. Really nice people.
I am very happy with the product and the quality thereof, I am also very happy with the service received and will most definitely be doing business with the solar step again.
Thanks to the Solar Step for their prompt actions and support they where one of the most specialist team installin Solar systems i am very satisfied with their professional installation and their after sales commitments thanks to the whole team best prises ever for good quality products
Thanks for your excellent service only the courier company took long for the delivery
Excellent service.
Good product
"I'm loving my GenXair Inverter AC! 😊 The energy efficiency is on point, and it's kept my space comfy all summer. The smart climate control is super handy – love being able to adjust temps remotely. It's quiet too, so no annoying background noise. Would definitely recommend for anyone looking to upgrade their cooling game!"
Very professional and I will certainly be purchasing again
Haven't used it yet but very happy with what i got and quick delivery. Thanks to the guy who informed me about the best product that will work in my situation. Got a lifePO4 100Amp battery and a charger witch is perfect for my 48lbs trolling motor. Thnx for your good and speedy service, im a very happy chap.
Thanks soo much for the great service you guys gave me with my GENX GYSER thats faulty immediately told me to sent it back and give me a new one now that i call service did not ask any questions immediately told me to fetch a new one keep up the good work will recommend to anyone

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